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Frequently Asked Questions (FAQS) Pre-Signup

• Frequently Asked Questions Pre-Signup Main
   
• General Pre-Signup
  • Do you have an evaluation period?
  • Are there any setup fees?
  • Am I tied into a long-term contract?
  • Will I have 24/7 access to my site?
  • Will my site be accessible all over the world?
  • Will there be banner ads on my site?
  • Can you design my site for me?
  • Can you 'spruce up' my site for me?
     
• Technical Pre-Signup
  • How long will it take to transfer my site?
  • Can I transfer my site myself?
  • Do I get to keep the same email address?
  • My old host offered me 'unlimited bandwidth' - is this important?
  • What domains can you host?
  • Do you offer dialup or broadband access?
  • Do you support Microsoft Frontpage?
  • Do I have to use 'http://' or 'www' to view my site?
     
• Accounts Pre-Signup
  • What methods of payment do you accept?
  • Do you give refunds?
  • When will I get my first bill?
  • How do I change my billing details?
  • How do I change my contact details?
  • What are your bank account details?
    • Bank Transfer Courtesy Mail
  • Who do I make out the cheque to?
  • What currency are your prices?
  • What are the due dates if paying by cheque or bank deposit?
  • What is 'WorldPay'?  Is it secure?
  • Do your prices include GST?
     
• Common Questions
  • What happens if I use too much disk space?
  • What happens if I use all my bandwidth?

• Server Questions
  • What server software is used?
  • Can I have root/SSH access?

• Domain Server Information
  • Do I have my own IP address?
     
• Scripting Questions
  • What scripting languages are available; what versions are you using?
  • Is PHP running in safe mode?
  • Is 'register globals' On?
  • Can I use a formmail script on my site?
  • Do you support ASP?
  • What scripts do you not allow?

Frequently Asked Questions (FAQS) Post-Signup

• Frequently Asked Questions Post-Signup Main
   
• How to Get Started
  • Where do I put my web pages?
  • How to login to your control panel before DNS changes
     
• Simple How-To Tutorials
  • How to Create a MySQL Database
  • How to Create an FTP Account
  • How to add an e-mail account
  • How to create an e-mail group (list)
  • How to Upload Files through cPanel Control Panel
  • How to access your e-mail through Webmail
  • How to Setup an E-Mail Account in Microsoft Outlook
  • How to Transfer your Site to U-Turn Yourself

• E-mail
  • How to access your e-mail through Webmail
  • How to add an e-mail account
  • How to create an e-mail group (list)
  • What is an email 'forwarder' or a 'redirect'?
  • What is an 'auto-responder'?
  • What are my POP3/SMTP servers?
  • How to automatically delete all your email to your default address
  • How to Setup an E-Mail Account in Microsoft Outlook
  • How to setup outlook to send e-mail using a forwarding address
  • Can I use a formmail script on my site?
  • How do i delete an unwanted email without downloading it?

• cPanel
  • Click here for a comprehensive cPanel manual.
     
• Common Questions
  • Why do I get an error when trying to do a backup?
  • What happens if I use too much disk space?
  • What happens if I use all my bandwidth?
     
• Server Questions
  • What server software is used?
  • Can I have root/SSH access?
     
• DNS - Nameservers / Domains
  • What are my domain name servers?
  • How to view a site before DNS changes or test a site
  • Why does it take up to 72 hours to see my site?
  • How do I mirror my site on another domain? 
  • Do I have my own IP address?
     
• FTP Issues/Information
  • What is FTP?
  • Why do I get a 503 error in Dreamweaver?
  • How do I upload files?
  • How can I transfer my Site to U-Turn Myself?
  • Where can I download FTP software?

• Programming and Scripts
  • How to change permissions on files or folders
  • Error - You don't have permission to run this file
  • How to hotlink-protect one folder
  • Error - Can't connect to mySQL database
  • Problem creating mySQL users
  • How to setup a formmail script
  • What scripting languages are available; what versions are you using?
  • Where can I run cgi programs?
  • Why doesn't my cgi program work?
  • Why doesn't my ASP script work?
  • Is PHP running in Safe Mode?
  • Is Register Globals On?
  • What is the path to Sendmail, Perl, etc.?
  • Can I use a formmail script on my site?
     
• Accounts Pre-Signup
  • What methods of payment do you accept?
  • Do you give refunds?
  • When will I get my first bill?
  • How do I change my billing details?
  • How do I change my contact details?
  • What are your bank account details?
  • Who do I make out the cheque to?
  • What currency are your prices?
  • What are the due dates if paying by cheque or bank deposit?
  • What is 'WorldPay'?  Is it secure?
  • Do your prices include GST?

U-Turn Internet Tour

• Welcome to the Tour
• Can U-Turn Help my Business?
• Why is my ISP Charging so Much?
• How it Works
• How Much Will I Save?
• Added Benefits
• We're Here to Help
• Why do People Leave their Hosting Providers?
• The Process Explained
• Has the Time Come?

Legal

• Terms and Conditions Main
• General Terms and Conditions
• Acceptable Use Policy
• Privacy Policy
• Spamming Policy
• Top Level Domain Name Policies
• Affiliate Terms and Conditions
• General Public License