Web Hosting Frequently Asked Questions (FAQ)

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FAQ

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Basic FAQ
	General Pre-Signup
	Technical Pre-Signup
	Account Pre-Signup
Advanced FAQ
	Common Questions
	Server Questions
	Domain Server Information
	Scripting Questions

	QUESTION BOX
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The following are pre-signup questions. If you're an existing member and have questions on how to work anything on your account, check the member's tutorial area.

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BASIC FAQ

General Pre-Signup Do you have an evaluation period? Are there any setup fees? Am I tied into a long-term contract? Will I have 24/7 access to my site? Will my site be accessible all over the world? Will there be banner ads on my site? Can you design my site for me? Can you 'spruce up' my site for me?
Technical Pre-Signup How long will it take to transfer my site? Can I transfer my site myself? Do I get to keep the same email address? My old host offered me 'unlimited bandwidth' - is this important? What domains can you host? Do you offer dialup or broadband access? Do you support Microsoft Frontpage? Do I have to use 'http://' or 'www' to view my site?
Accounts Pre-Signup What methods of payment do you accept? Do you give refunds? When will I get my first bill? How do I change my billing details? How do I change my contact details? What are your bank account details? Who do I make out the cheque to? What currency are your prices? What are the due dates if paying by cheque or bank deposit? What is 'WorldPay'? Is it secure? Do your prices include GST?

ADVANCED FAQ

Common Questions

What happens if I use too much disk space?

What happens if I use all my bandwidth?

Server Questions

What server software is used?

Can I have root/SSH access?

Domain Server Information

Do I have my own IP address?

Scripting Questions

What scripting languages are available; what versions are you using?

Is PHP running in safe mode?

Is 'register globals' On?

Can I use a formmail script on my site?

Do you support ASP?

What scripts do you not allow?