HOW TO ADD AN EMAIL ACCOUNT

1) Login into your control panel (www.yourdomain.com/cpanel).
2) Click on "EMAIL ACCOUNTS".
3) Click on "ADD ACCOUNT".
4) In the box enter the name of the new account and password.
5) Press the button labeled "CREATE".
6) Your now ready to check your email.

 

TO CHECK YOUR EMAIL

After you've set up your email account (above) there are two ways to check your email.
• Through your Webmail (a web-based email system similar to 'hotmail')
• Through an email client, such as Outlook, or Outlook Express


Checking Email Using Microsoft Outlook

To setup your account in Microsoft Outlook, in Microsoft Outlook go to:

1) Tools
2) Email Accounts
3) Add a new email account
4) Pop3
5) Type in the following information:

Your Name: Your Name
Email Address: name@yourdomain.co.nz
User Name: name@yourdomain.co.nz (note, your FULL email address)
Password: yourpassword

Incoming mail server (Pop3): mail.yourdomain.co.nz
Outgoing mail server if you ARE with Xtra (SMTP): smtp.xtra.co.nz
Outgoing mail server if you are NOT with Xtra (SMTP): mail.yourdomain.co.nz
6) Click Next, click Finish


Checking Email Using Microsoft Outlook Express

To setup your account in Microsoft Outlook Express, in Microsoft Outlook Express go to:

1) Tools
2) Accounts
3) Add, Mail
4) Display name: Your Name
5) Email address: name@yourdomain.co.nz
6) Select Pop3, and type in the following information:

Incoming mail server (Pop3): mail.yourdomain.co.nz
Outgoing mail server if you ARE with Xtra (SMTP): smtp.xtra.co.nz
Outgoing mail server if you are NOT with Xtra (SMTP): mail.yourdomain.co.nz
Account name: name@yourdomain.co.nz (note, your FULL email address)
Password: yourpassword

7) Click Finish


Checking Email Using Webmail.

• Log into your webmail at www.yourdomain.co.nz/webmail (type in your full email address, not just your user name (e.g. yourname@yourdomain.co.nz)
• You are given a choice of three email programs to choose from. Have a look through each of them, and choose which one you like best.


Checking Email Using a Different Email Client

If you want to check your email using an email client that is not Microsoft Outlook or Outlook Express.
• Start your email client
• Go into the email client's 'preferences' or 'account setup'
• Create a new account
• Type in your name, and email address you set up (see above section)
• When prompted, type in the following settings
o Incoming Mail Server Settings (pop3): mail.yourdomain.co.nz
o Outgoing Mail Server Settings (SMTP) if you are with Xtra: smtp.xtra.co.nz
o Outgoing Mail Server Settings (SMTP): mail.yourdomain.co.nz

 

Special note for Xtra Customers – In October 2006, Telecom Xtra decided to block outgoing mail from external mailservers in an effort to stop spam (called ‘port 25 filtering’). What this means, is you’ll have to use ‘smtp.xtra.co.nz’ for your outgoing mail settings. The alternative is to contact them and opt out of this arrangement.